Refund Policy

This is our Refund Policy. It explains when Rewind Host can provide a refund and how customers should request a refund. All payments that are made to Rewind Host are non-refundable, except webhosting plans with a 30 Day Moneyback Guarantee.

Our 30 Day Moneyback Guarantee is our promise we will provide a refund if you purchase a webhosting plan and you are unhappy with it for any reason. You must request a refund from our Billing Department during the initial 30 days, starting from your order date. Refunds are not available after 30 days without exception.

Refunds are not available if your account has been suspended/terminated for breaching our Terms & Conditions, or if there is money owing on your account.

The amount refunded will be pro-rota and will exclude domain registration and SSL certificate fees. If you receive a free/discounted domain name or SSL certificate with your webhosting plan then we will deduct an amount for the domain name or SSL certificate at our regular selling price. This is because domain name and SSL certificate charges are never refundable.